Fail we may, sail we must. Steve Dimmick is Chief Commercial Officer at online survey platform doopoll. Listed in the Sunday Times 2019 Maesrati 100, recognising one hundred innovative entrepreneurs, Steve founded the business in 2015 with the aim to help customers gather realtime opinion, sentiment and feedback from clients, staff and event attendees. The doopoll platform distinguishes itself through its flexibility; equally at home gathering live event feedback, running staff surveys or powering customer satisfaction KPIs. With tens of thousands of users in over a 1000 cities worldwide, doopoll is used by enterprises like Brewin Dolphin, Barclays, NatWest and public sector such as UK Government, NHS Wales and Welsh Government, but also by a myriad of start-ups and SMEs.