Ed Reeves co-founded Moneypenny with his sister Rachel Clacher in 2000. Moneypenny is the world’s leading provider of telephone answering, outsourced switchboard, Live Chat and customer contact solutions. Moneypenny works with businesses of all shapes and sizes, from sole traders right up to multinational corporations. In the UK, Moneypenny has over 750 staff, a figure that is growing at a rapid rate and has offices in Charleston, USA. The company currently handles over 15 million customer communications a year for 13,000 businesses.
Ed remains responsible for the overall strategic direction and for ensuring the company maximises its opportunities in the US.
Prior to founding Moneypenny, Ed travelled the world competing in numerous water sport events which provided an ideal outlet for his competitive spirit and active nature. Returning to the UK, he quickly established a small graphics business, which as it grew gave him the need, and idea, for an outsourced PA service – and Moneypenny was born.
Knowing what it is to be a client, remains central to Moneypenny’s success today. Under Ed’s leadership, the company has won numerous awards, including being one of the youngest companies ever to be awarded The Queens Award for Enterprise and to be voted an astonishing six times ‘The Sunday Times Best 100 Companies to Work For’.