Dilshad has over 20 years of teaching experience in the Higher Education sector and is currently the Dean of the Business School at University College Birmingham (UCB). Her academic career commenced with her appointment as a Business & Marketing Lecturer, she progressed to middle management to become the Associate Dean of the Business School and then later progressed to Senior Management, when she became Dean of School. In addition to overseeing the strategic management of the Business School at UCB, Dilshad also oversees the effective management of the Business Incubator (Enterprise Hive) at UCB whereby business start-ups are supported in a variety of ways to ensure their success.
Dilshad’s previous appointments have included Retail Manager for a leading supermarket in the UK and International Marketing Manager for a multinational confectionary organisation where she was based in the south of France for two years. The move into teaching and the Higher Education sector came as a result of Dilshad wanting to combine her academic knowledge with her industry experience and as such she successfully completed a Postgraduate Certificate in Higher Education. Dilshad completed her BSc. (Hons) in International Business Management (with French), and MSc. specialising in Marketing Management, at Aston University. She is a Fellow of the Higher Education Academy and a Companion of the Chartered Management Institute, she is also the Chair for the CMI West Midlands Regional Board.
Being of Asian origin herself, Dilshad’s most recent research interests have focused on the diversity in leadership and management across the Higher Education sector. She has delivered several keynote presentations both locally and nationally advocating the benefits of a diverse leadership and management team, is a mentor for the 30% Club and continues to engage with audiences across a variety of sectors in her endeavours to encourage more females, especially from minority ethnic backgrounds, attaining senior leadership roles.